HCLTech has opened another office in Silicon Valley, this time in Santa Clara. The office, located near Highway 237, opened in mid-August.
According to Chief Marketing Officer Jill Kouri, “The office will offer all of the post-COVID features of modern workspaces that will encourage our people to want to work from the office. Both locations will feature HCLTech’s Customer Experience Center (CEC) showcasing the best of company’s innovations and capabilities, including our immensely popular AI and Cloud Native Labs.”
With the addition of the the new office, HCLTech now has ten offices, 26 delivery centers and seven labs across North America. The company has over 23,000 people in North America and is ranked the number one employer in North America by the Top Employer Institute.
These new offices reinforce HCLTech’s global delivery network and complement its existing presence in North America, with other key locations in Dallas, Seattle, Raleigh-Durham, Toronto and Vancouver.
2025 Collaboration with IBM
In 2025, the work at the Santa Clara location will expand to include a collaboration with IBM to establish a Generative AI Center of Excellence (GenAI CoE) based on the IBM watsonx™ AI and data platform.
The CoE, which will be available through HCLTech’s AI and Cloud Native Labs in Noida, London and New Jersey and Santa Clara in the US, will help enterprises modernize legacy applications, develop IT service management (ITSM) use cases, reduce coding complexity, improve skill development on the IBM watsonx™ platform and enable continuous innovation.
“This expansion of our work with IBM will facilitate rapid exploration of AI’s potential as we create highly differentiated HCLTech offerings using the latest IBM technology. We plan to embed watsonx in HCLTech AI Force with GenAI-powered solutions to support code modernization,” said Alan Flower, EVP, Global Head, AI & Cloud Native Labs, HCLTech. “Additionally, we plan to help our clients accelerate GenAI adoption through AI facilitated by watsonx while enhancing digital skills for enterprise productivity through the implementation of watsonx Orchestrate.”
Together with IBM, HCLTech aims to train 10,000 of its engineers and architects in IBM’s innovative AI technologies, specifically watsonx. The adaptive portfolio, CloudSMART for IBM, assists businesses in continuous innovation through advanced technologies, utilizing the latest business and technology insights.
“Driving adoption of responsible generative AI solutions is an important component of our collaboration with service partners like HCLTech. Through this Center of Excellence, we plan to empower our joint clients to rapidly explore, experiment and engineer generative AI solutions with watsonx that are designed to meet their current business challenges,” said Stephen Smith, General Manager, Service Partners, IBM Ecosystem.
The CoE will offer clients access to education and training resources covering diverse AI technologies, including watsonx.ai, watsonx.data, watsonx.governance, watsonx Code Assistants, watsonx Orchestrate and watsonx Assistant to help skill their resources and provide a platform for building use cases.
Read more about the HCLTech-IBM collaboration: https://www.hcltech.com/cloud/ibm